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Charlie
Joined:
22 Aug 2003
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3305
Location:
UK
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Posted: Sat Mar 26, 2005 11:37 am
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| AllanGardyne wrote: | | I find the situations described here totally baffling. I do know one thing for sure - it's very easy to misunderstand things and to jump to wrong conclusions. This is specially true when a program is more complex than most. |
| wayne wrote: | I don't promote any Sitesell products, their program always was way
too complicated for me to understand, and I don't promote internet
marketing related products. |
It's definitely fair to say Sitesell's 5 Pillar Program is more complicated than most. I sometimes wonder how many people in the world fully understand it. My guess is at least one, but almost certainly less than ten - and that includes Sitesell employees.
I've gone to great lengths over the years to fully understand how it works and how to get the best from it (though I don't actually promote it much myself). One thing I do know...
I'm not even sure I fully understand it, but I still wish we had those tracking URLs to help me decide.
The more recent moves towards writing permanent cookies for certain non-purchase registrations have caused even more confusion, no matter how well meant and subtly beneficial they are.
This has to be the strongest case for those tracking codes yet? Want to buy permanent cookies? I do, but not without tracking from my side.
To be a happy 5P affiliate you have to either love the complexity (as I do), or make a conscious (but simple) decision to just trust it, while admitting that you don't really have a clue how it all works.
| Quote: | But I won't promote any product or join
any affiliate program if I don't get credit for a sale when someone
purchases through my link as a result of my promotion efforts, plain
and simple. |
That's the beauty of choice, but it's nothing like that simple with Sitesell...
That doesn't mean that you can't trust them, just that it's vital that you play the system - especially if you promote in an area where others promote strongly.
There are various ways of getting a permanent cookie and then letting others do your preselling for you, if you want to take the trouble to think it all through, but that's a far cry from the simple "last referrer", cookie-based system as used by most programs out there.
Cheers,
Charlie.
P.S. I think Ken's description of Amazon's tracking system was mercifully kind. Inexcusable. 
_________________
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Phil Tanny
Joined:
22 Aug 2003
Posts:
1324
Location:
Gainesville Florida USA
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Posted: Sun Apr 10, 2005 12:17 am
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| Quote: | | The person(s) could be misunderstanding any variety of issues, or, as an anonymous set of posts, it could even be a setup from one or more folks with an axe to grind. |
These are reasonable theories, worth exploring of course.
We might add to this list of theories the possibility that the SiteSell program was, despite the best of intentions, not really designed so as to be understandable (echoing Charlie the resident expert on this) or that human or technical failures at SiteSell are the actual cause of the problem.
We've all been there.
| Quote: | | You know we don't cheat affiliates -- it's a shame when people jump to that conclusion rather than use the safety valve (i.e., me). |
I remain baffled as to why we are baffled about this.
Imho, the problem is not that people jump to a conclusion.
It's rather that they are led to unrealistic expectations.
Unnecessarily.
That's the shame, imho.
I'm convinced SiteSell is a good company, filled with, and led by, good people, and that the flagship product is pure brilliance in concept.
Thus, there's no need to call the 5 Pillar Program "lifetime" when that word will be interpreted differently by the majority of readers.
Thus, there's no need to make the affiliate program so complicated nobody understands it.
Thus, there's no need to keep referring to writing SiteSell leadership as the "safety valve" when you only get a reply if SiteSell leadership determines you deserve one.
Which is reasonable in my view, but not in sync with repeated statements that unnecessarily create the impression SiteSell leadership is always there for you. SiteSell leadership are there for you if they wish to be there, just like at any other company.
What's a shame in my view is that most everybody on all sides of these SiteSell complaint threads seem like good people who are trying to make it work.
The buyers aren't stupid, or wicked schemers, and SiteSell is not trying to scam anybody.
The problem seems not to be with any of the people, it's with a sales philosophy that we can uninstall whenever we get tired of the noise and errors it creates.
Why don't we all join together in ridding ourselves of that unnecessary philosophy, instead of aiming our frustrations at each other??
Or, if we prefer, we can of course just repeat this unnecessary thread over and over until it becomes the SiteSell brand. What a shame that would be...
Good products, programs and people will prosper on their own merits. Trying to make them sound a bit better than they actually are just gets in the way, as we see over and over again in these threads.
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