Joined: 28 Sep 2003 Posts: 258 Location: The Netherlands
Posted: Mon Oct 06, 2003 3:14 pm Post subject: Site Check
Hi Folks,
I'm frequenting this forum for a few weeks now, and I am impressed with the level of expertise here!
I started my site in late August, and already I'm getting decent traffic (Alexa rating now 197,359 and rising, or dropping depending on how you view it). Yes!
Congratulations on the traffic, and congratulations on your site, very crisp, clean and well thought out.
Just two small things that you may want to think about:
Instead of " Return to Homepage" at the bottom of your internal pages, how about " Return to Customer Support Homepage" That way you are getting your main keyword for your homepage in the anchor text. Don't suppose it makes a tremendous difference, but every little helps
And this one is maybe just my own personal taste, but I feel that your AdSence block on the home page, could be just a shade further down the page, literally just a shade, two or three lines of text.
Joined: 28 Sep 2003 Posts: 258 Location: The Netherlands
Posted: Mon Oct 06, 2003 6:53 pm Post subject: Thanks for checking me out!
Hi Larry,
Thanks for checking me out!
Larry wrote:
And this one is maybe just my own personal taste, but I feel that your AdSence block on the home page, could be just a shade further down the page, literally just a shade, two or three lines of text.
I as very much in doubt over the skyscraper on the right... First I had the banner type in, but I got so enthousiastic over the Adsense results that I "upgraded" it to a skyscraper. I saw hat you mean on your cat-history page. I like it! Will change it soon!
Nice to meet you! (Saw your little bio on your homepage). It could however use a cat picture there... being a cat art site and all. But looking at your Alexa rating, you're already doing fine. Well done!
Thanks again. I've noticed that you, Debs and Charlie are very active on the forum. I'd like to compliment y'all on that!
Congratulations from me too. You seem to have got a nice balance between approachability and professionalism in your writing style. Assuming English is your second language, this is all the more impressive.
Quote:
Instead of " Return to Homepage" at the bottom of your internal pages, how about " Return to Customer Support Homepage" That way you are getting your main keyword for your homepage in the anchor text. Don't suppose it makes a tremendous difference, but every little helps
That's an excellent point, Larry. It happens time and time again - Google thinking pages are about "home" or "click here" or whatever. And people worry about keyword densities!
Seriously, with a lot of internal pages all saying the same thing, it can make quite a difference.
Regarding your subscription pop up...
I like the prominent privacy notice - again the human-sounding writing style should help. How about a small photo there to help add trust. We know what you look like, and you don't look like a criminal!
However, I'm not sure about the recipe...
Initially I thought this was a definite mistake, but now I'm not too sure. Maybe it helps add a bit of warmth to the "cold world of customer service". It certainly differentiates you!
I think it comes down to whether or not the USP clashes with the MWR (as Ken would call them).
If you decide to stick with it, I'd at least do a split test.
Just my opinion,
Charlie.
P.S.
Erwin wrote:
Thanks again. I've noticed that you, Debs and Charlie are very active on the forum. I'd like to compliment y'all on that!
Keep posting and you'll qualify too! _________________ "Before I speak, I have something important to say."
- Groucho Marx
Joined: 28 Sep 2003 Posts: 258 Location: The Netherlands
Posted: Mon Oct 06, 2003 8:18 pm Post subject: Thank you!
Hi Charlie,
Thanks for your reply. Especially the point you and Larry made about the link home... hadn't realized that, I will change it ASAP.
Charlie wrote:
However, I'm not sure about the recipe...
Initially I thought this was a definite mistake, but now I'm not too sure. Maybe it helps add a bit of warmth to the "cold world of customer service". It certainly differentiates you!
I felt the recipe added a bit of "personal touch", and a nice fit with the newsletter title "Customer Servings". However, I'm not sure anymore whether to run with it or not. Maybe it looks a little bit too much "hobby site" if I leave it like this. I think I'll toss it from the page... Just to see if it helps.
I'd much rather have Customer Service professionals than recipe collectors anyway!
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