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T32
Joined: 27 Jan 2004
Posts: 64
Location: France
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 Posted: Tue Aug 10, 2004 3:04 pm Post subject: LinkShare Problems? |
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Anyone else having difficulty getting into LinkShare today, or is it just me? 
Cheers,
T32.
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mike929
Joined: 23 Jun 2004
Posts: 170
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| Posted: Tue Aug 10, 2004 3:51 pm Post subject: |
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I had difficulty signing in yesterday but just tried now and got in.
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T32
Joined: 27 Jan 2004
Posts: 64
Location: France
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| Posted: Wed Aug 11, 2004 9:38 am Post subject: |
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Well I tracked down the problem - one of my spyware killers was stopping me getting there. So whilst I'm happy to have resolved it, it does leave me wondering how many potential customers are getting lost due to the same problem. I know this is a big issue for CJ, and I guess it's only going to spread to the other networks. Where will it all end?
T32.
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healthycat
Joined: 19 Dec 2003
Posts: 91
Location: California
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| Posted: Wed Sep 01, 2004 10:35 pm Post subject: |
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I'm having trouble logging into Linkshare today. I ran Spybot a couple of days ago (in an effort to solve the problem of being able to log in to the SBI forum). And I downloaded the new XP security pack.
I don't know what to do now to be able to log in. Any suggestions, please?
Thank you,
Debra
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T32
Joined: 27 Jan 2004
Posts: 64
Location: France
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| Posted: Thu Sep 02, 2004 10:37 am Post subject: |
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If you are using IE, go into the Security section under Internet Options (on the Tools menu), and check the "Restricted Sites" list. Spybot puts a load of entries in there for Linkshare (and Linksynergy), Commission Junction, and a ton of others - you'll need to delete them. Unfortunately this means of course, that anyone else running Spybot and clicking on your affiliate links will end up with a dead end 
T32.
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healthycat
Joined: 19 Dec 2003
Posts: 91
Location: California
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| Posted: Thu Sep 02, 2004 11:11 pm Post subject: |
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Thank you for the response T32! I deleted Spybot yesterday because I just seemed to be having too many problems. I did check the Restricted Sites list today as you suggested and did not see anything listing Linkshare, Linksynergy or Commission Junction.
I am still not able to get into Linkshare, although I can get into other sites.
Any other thoughts?
Thank you 
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Josh
Joined: 22 Aug 2004
Posts: 30
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| Posted: Sat Sep 04, 2004 7:06 pm Post subject: |
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I can't get into Linkshare today either. I can get into CJ no problem. I have spybot too so I looked in the restricted sites but didn't see linkshare in there. I wrote to linkshare and have not heard back yet. Very odd.
Anybody know what might be causing this? Thanks. |
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T32
Joined: 27 Jan 2004
Posts: 64
Location: France
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| Posted: Sun Sep 05, 2004 12:04 pm Post subject: |
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You could try checking your Hosts file. In windows it's in c:\windows\system32\drivers\etc and is a text file called "Hosts" - you can open it in notepad or similar. If there are any entries in there for linkshare.com then they will probably be stopping it working, so remove them (back up the file first just in case!).
T32.
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Josh
Joined: 22 Aug 2004
Posts: 30
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| Posted: Wed Sep 08, 2004 12:35 am Post subject: |
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Linkshare sent me an email saying they improved their security features.
The email talks about spybot and pop-up blockers and various other things that can cause a problem logging in -- and how to solve it.
It's a pretty long email and I'm not sure if they want it publicly posted so if you are having problems just send them an email and get their advice.
Best wishes. |
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healthycat
Joined: 19 Dec 2003
Posts: 91
Location: California
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| Posted: Wed Sep 08, 2004 4:03 pm Post subject: |
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I got an email from Linkshare, too, probably the same one. It actually didn't help me. The email I got appeared to be pre- the August XP security update, so the steps weren't right.
Anyway, the way I solved the problem was to add https://ssl.linksynergy.com to my Trusted Sites list (under Security, under Internet options on Internet Explorer).
Debra
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