Posted: Fri Mar 21, 2008 9:00 pm Post subject: Problems with SiteSell Affiliate Program
I've posted literally thousands of times to message boards... and this has to be one of the toughest posts ever.
I say this because Allan Gardyne (the owner of this great site), who usually gives great recommendations -- gave me a dud years ago. And posting here is my last resort to get paid. I've tried to get paid from SiteSell for literally years. I've been ditched, distracted, and dodged trying to collect commissions that dates back over 3 years ago!
What's REALLY troubling is I'm not alone... but you'd never know it even if you're a expert sleuth. You see the vast majority of similar posts (mostly on other discussion forums) are deleted or hidden. There's literally an endless parade of complaints against Ken Evoy and SiteSell, but the message board owners wipe the complaints faster than it takes to brush your teeth.
I could list all of the deleted posts, but that's not why I posted here. We just want to get paid.
I've promoted over 200 affiliate programs since December of 1997... and less than 10 ever paid. So let's say I'm privy to how the worst affiliate scams work. They're experts at making excuses and delays. Even worse, they make you (the person owed the money) seem like a criminal for daring to ask for payment... imagine that!
Get this -- I know for a fact that I'm owed a lot more, but of course I can't prove it (because we have to rely on SiteSell's tracking). I know this because I know my math and know generally that when I send 1,000 prospects to an affiliate site, a certain percentage will buy. In the case of SiteSell, the conversions are so low, it's embarrassing. (Actually, it's not surprising at all -- Ken Evoy is an expert out of writing and ebook when a paragraph or two would suffice.)
Fine. It's Ken Evoy's loss. I no longer promote his affiliate program (which by the way ranks as the most confusing affiliate program I've ever seen).
But the bottom line is SiteSell owes my company money. They admit it. But for over 3 years, we've received nothing. Ken Evoy's staff (specifically Linda Pace) admits to owing the affiliate commissions... but the check is always lost in the mail. It's been this way for years. And for the few affiliate programs that pay by paper check, they somehow are able to deliver it to my company.
By the way, Linda Pace tells us we've been paid once, but can't send us a copy of the cancelled check... we have to wait another week for that (more delays). It never ends with SiteSell.
Anyone else having problems with getting paid from SiteSell? Am I alone on this?
Joined: 01 Aug 2003 Posts: 1086 Location: London, England
Posted: Sat Mar 22, 2008 7:40 pm Post subject:
Hi Markus,
First, I know that my experience is not your experience, but ...
As a Site Sell affiliate I can say that they do pay, and more than that they bend over backwards to help you make sales and with any problems that may arise.
Quote:
I know this because I know my math and know generally that when I send 1,000 prospects to an affiliate site, a certain percentage will buy. In the case of SiteSell, the conversions are so low, it's embarrassing.
Could your low conversions be because you are attempting to sell and not pre-sell?
SBI is not a low priced product. Folks are unlikely to buy on impulse. A subscription to SBI is outstanding value – but your prospective customers don't know that yet.
Quote:
I no longer promote his affiliate program (which by the way ranks as the most confusing affiliate program I've ever seen).
SBI's affiliate program is very comprehensive and does demand that you study it a bit. But if you are finding it confusing it could be another reason that you are not converting.
Quote:
I've promoted over 200 affiliate programs since December of 1997... and less than 10 ever paid.
I've not yet been ripped off by one single affiliate program but I dare say it does happen.
But honestly, if you have been ripped off by more than 90% then, with all respect, I think you should ask yourself what you are doing wrong. _________________ Exchange Value! All The Tools = Business Success.
I wish I didn't put the part in about low conversion rates... because that's the part I can live with... you're right... it's a high-ticket item and of course we get lower conversion rates...
... But with that said, Yanik Silver has much higher-priced items. His stuff converts quite well. And Yanik pays on time -- like clockwork.
Some here might remember my daily newsletter... I published it daily for over 7 years. As I said before, I've promoted over 200 affiliate programs during that time.
To suggest that I'm the problem is beyond amazing. I'm not the problem, Larry. This is common. Trust me, I talk to superaffiliates all of the time, and they're in the same boat...
... The difference is they don't like to make waves. To them, it's not worth getting the "Wally" reply for the sake of collecting a few thousand dollars. Instead, they chuck it off as a loss and move on and try to find the few affiliate programs that pay. Plus, they know that the "internet marketing club" will blacklist 'em if they dare make waves. I'm way beyond that -- I've been blacklisted over and over again (especially when my less-than-stellar review of John Reese's Traffic Secrets was published in my newsletter).
Remember, I have several emails from SiteSell saying that my company is owed money. I consider emails private, but if SiteSell agrees, I'd be happy to post my back-and-forth emails here as proof. I'd make a large wager (and I'm not a betting guy) they won't because it's embarrasing... the excuses that is.
All of this could be avoided by simply paying the commissions.
One more thing... get this... SiteSell buries in it's affiliate agreement (which was changed without notification by the way) that in order to collect lifetime commissions, you have to continue to funnel new customers. I know, I know... this is confusing... so here's how it was explained to me:
Quote:
I verified your affiliate account. You have repeat sales
listed, but you have no first-purchase sales at this time.
Here is a short explanation about what is happening...
The amount of commission that you receive for repeat sales
depends upon the number of first-purchase sales (i.e., sales
by new customers wearing your cookie) that you make during
the current accounting period.
New customers help to grow your business and SiteSell's.
Our repeat sales compensation rewards active
partners-in-sales and builds true equity for you, as
outlined in the Getting Started Action Guide.
Since you have no first-purchase sales listed for this
accounting period, you do not receive any commission. But
don't worry. Your repeat sales commissions are not lost.
They will be carried over month by month until you make
another first sale.
Unbelieveable. So in simple speak, we're issued commission credits instead of cash under the disguise of "lifetime commissions". That's probably illegal, definately unethical.
Back to Yanik. Yanik has like 2 employees and raked in something like $10 million last year. I'm sure it's because he treated his affiliates like gold. He pays them high commissions, pays via PayPal by the 15th, and doesn't screw around with technicalities. He also writes good copy.
On the flip side, SiteSell does the opposite... Ken Evoy writes and ebook to say something that could be explained in a paragraph. He requires affiliates read longer ebooks to simply send referrals to his site. And at least for us, hasn't paid us for commissions that are over 3 years old.
And the most nefarious part about SiteSell is just about every negative message board post is scrubbed. That's a HUGE red flag for me.
Joined: 01 Aug 2003 Posts: 1086 Location: London, England
Posted: Sun Mar 23, 2008 1:06 pm Post subject:
Hi Markus,
I cannot comment on Yanik Silver's program because I am not a member of it.
Markus, the clause that you need to make first time sales in order to be paid repeat sales commissions is nothing new. It has been there ever since I have been an affiliate and has far as I know since the start of the program.
Yes, it can be a little frustrating to have those repeat sales commissions held back if you do not make any (or enough) first time sales for that month, but you will get them once you have made the required first time sales.
This clause is there to protect the program (and therefore all affiliates.)
Ken is sometimes a little wordy, but he is absolutely thorough. I would say he treats his affiliates admirably, as he does his customers.
The one and only place that Ken could blacklist you from is the SBI forums, he would not be able to do so elsewhere.
Sorry Markus, but if I read things correctly what you are 'owed' are repeat sales commissions. To qualify for payment you have to make the requirement of first time sales. That's the same rule for everyone.
When you sell a subscription to SBI it has the potential to pay you repeat commissions year after year with no further work on your part. But if you then sit back and no longer promote SBI (no new business) you will not be paid the repeat commissions. That's the way it works. _________________ Exchange Value! All The Tools = Business Success.
Markus, the clause that you need to make first time sales in order to be paid repeat sales commissions is nothing new. It has been there ever since I have been an affiliate and has far as I know since the start of the program.
It wasn't there when I joined... unlike most, I read the fine print. And I never would have promoted SiteSell knowing this. And I have software that compares text... and when you compare what's in archive.org to what's currently on the "rules" page, its not the same.
Larry Chamberlain wrote:
Yes, it can be a little frustrating to have those repeat sales commissions held back if you do not make any (or enough) first time sales for that month, but you will get them once you have made the required first time sales.
A little frustrating? You're being nice.
Larry Chamberlain wrote:
This clause is there to protect the program (and therefore all affiliates.)
I don't understand how this protects anyone but Ken Evoy... this is a classic way to not have to payout affiliate commissions. A referral is a referral. Ken Evoy wins because he gets a risk-free customer... why can't he pay the rightful commission to us for that?
Larry Chamberlain wrote:
Ken is sometimes a little wordy, but he is absolutely thorough. I would say he treats his affiliates admirably, as he does his customers.
Again, you're being nice. We all know Ken is beyond wordy. He talks to us like we're 5 years old.
Larry Chamberlain wrote:
The one and only place that Ken could blacklist you from is the SBI forums, he would not be able to do so elsewhere.
Valid point, Larry. But I can tell you the "internet marketing clan" is quick to delete negative posts. I used to be in that clan (I ate dinner with Yanik almost every month before I moved to the country). Jonathan Mizel scolded me for daring to criticize a fellow member of the group.
Also, did you read Wally's reply... he said he was going to delete this post in 24 hours. Now why would he threaten to do that?
Larry Chamberlain wrote:
Sorry Markus, but if I read things correctly what you are 'owed' are repeat sales commissions. To qualify for payment you have to make the requirement of first time sales. That's the same rule for everyone.
I understand we're owed just one repeat sale. The rest of the commissions owed are from new sales. And SiteSell admits they owe us the commission. They've been saying this for a long time, but never seem to have that check get through in the mail (and I've supplied them as an alternative with our PayPal information -- still no payment).
Joined: 01 Aug 2003 Posts: 1086 Location: London, England
Posted: Sun Mar 23, 2008 5:16 pm Post subject:
Hi Markus,
Quote:
It wasn't there when I joined... unlike most, I read the fine print. And I never would have promoted SiteSell knowing this. And I have software that compares text... and when you compare what's in archive.org to what's currently on the "rules" page, its not the same.
It certainly was there when I joined around 2004 as far as I remember. I could be incorrect about it being there from the start of Site Sell's affiliate program – in the early days the sold only eBooks so repeat sales would not be a big issue, but I would bet (if I were a betting man) that it was there from the launch of SBI.
Quote:
I don't understand how this protects anyone but Ken Evoy... this is a classic way to not have to payout affiliate commissions. A referral is a referral. Ken Evoy wins because he gets a risk-free customer... why can't he pay the rightful commission to us for that?
No, it is not a way to “not have to payout affiliate commissions.” It is to ensure that new business is being sought. An affiliate could make a huge initial push to promote SBI and then sit back, do nothing more, an enjoy the repeat commissions ever after.
By taking steps to ensure there is new business (lifeblood) Ken is protecting his business and that is also in the interest of his affiliates.
Quote:
He talks to us like we're 5 years old.
I don't find that to be so.
Quote:
I understand we're owed just one repeat sale. The rest of the commissions owed are from new sales. And SiteSell admits they owe us the commission. They've been saying this for a long time, but never seem to have that check get through in the mail (and I've supplied them as an alternative with our PayPal information -- still no payment).
OK, if it is not repeat sales that you are owed and Site Sell agrees that you are due the commissions you need to work further with them to ensure you get payment.
If you have exhausted all avenues with Site Sell support there is an address at the end of all support emails where you can contact Ken personally.
Nobody else but Site Sell can help you. All I can say is that I find Site Sell, their products and their affiliate program to be the absolute best. _________________ Exchange Value! All The Tools = Business Success.
Joined: 11 Oct 2006 Posts: 57 Location: Biloxi, MS
Posted: Sun Mar 23, 2008 9:13 pm Post subject:
Markus, Markus, Markus
Where do I begin?
Thou doest protest too much.
I've known Dr. Ken Evoy since 1997. I don't agree with some of his ideas. He's not perfect. In my mind he's not a guru. Of the 7 sites and blog that I own, only 2 are SBI sites so I'm not a "groupie". I don't need SBI to be successful.
But you have no idea of what you are talking about when it comes to his integrity.
I've never missed a paycheck in the 5 years I've been an affiliate. I've personally done design work for SBI and received my payment (well over the cost of 5 SBI sites) within 10 days of invoicing them and they paid me by PayPal.
Now you may have had a different experience. You may have had a check lost. You may have had a commission mis-placed. You may have hacked off God and God loves Dr. Evoy.. I don't know.
But I do know this. You don't have a clue about the integrity of one of the few people on the internet who truly cares about your success.
Can Ken be wordy... yep. It drives me crazy. Is he a serious business man. Yep... he doesn't need to work anymore and doesn't have a lot of patience for loafers or cry babies. But anyone with a lick of sense would realized that he's brought more integrity to the web than 10 Yanik Silvers and Yanik would agree with me on that one.
So take your pity party story somewhere else. I know you're so use to telling others what to do you just aren't used to people not buying your line of cow patties. Try becoming a little more professional in handling a mis-payment or mis-communication and you'll find the SBI staff a little more cooperative.
But come on... 3+ years of chasing down payments? Don't you think that's beyond words? Don't you think I've been patient enough?
And it's not for the lack of communications. I've spoken to both Linda Pace and Kathy Ferneau. They both agree the commissions have not been cashed from more than 3 years ago.
Instead of apologizing (which would help), they make excuses. That's a big red flag for me.
Again, with their permission, I'd be happy to post their emails to me.
This isn't my first trip down this path. Remember, I've promoted over 200 affiliate programs over 7 years via my newsletter and only a few have paid on time. You should see what I had to do to collect our affiliate commissions. It's like watching sausage being made. And I could name some really big names, too... names that would actually shock you. But why bother, you'll just say I'm causing trouble.
I can tell you this. They all use pretty much the same delay tactics. I could write a book about collecting payment from affiliate programs. It's sad.
Imagine working for a company and not getting paid on time. Would you be happy? Now imagine waiting over 3 years! Give me a break.
Update: I just got a very interesting private message minutes ago. Stay tuned.
Joined: 02 Jul 2003 Posts: 5677 Location: by the beach, Australia
Posted: Tue Mar 25, 2008 7:36 am Post subject:
Hi Markus, Whew! What a welcome back from an Easter break. Thanks for your praise of AssociatePrograms.com. I hope you still feel the same after reading my comments.
The SiteSell affiliate program isn't a "dud". I've been earning regular commissions from it, month after month without fail ever since it was launched in 1999. I've received many emails from affiliates who have thanked me for introducing them to Ken Evoy and SBI.
To suggest that SiteSell is somehow so all-powerful online that it can persuade message board owners to instantly zap "an endless parade" of complaints about SiteSell... I suppose I can't really comment about other message boards. Well, actually, I jolly well CAN comment... the whole idea is too outrageous for words.
I've had long conversations with Ken. He's been a friend for years. As you've already been told, Dr Evoy is a man of integrity. He's already made his millions. He doesn't have to spend long hours working the way he does to help his customers and affiliates succeed. Like a LOT of other affiliates, I'm grateful that he obviously gets a kick out of helping others succeeed.
If you pause and examine some of the language you've used in posts on this forum, such as "illegal", "unethical" and "nefarious" (extremely wicked or villainous), perhaps it's not surprising if you're seeing your intemperate posts being deleted on other message boards. Where I live, such writing is clearly libel. Because this forum is published in Australia, I could be sued in Australia, under Australian laws, or sued in other places where it is read. However, I don't want this thread to be deleted. I'd rather see other affiliates even things up, telling the other side of the story and telling you how different your experience is from their experience.
You say that fewer than 10 out of 200 affiliate programs you promoted have paid you and that super affiliates tell you "this is common". Whew! We seem be living in different worlds. I've been promoting affiliate products since 1997 and it's extremely rare for me to have a problem being paid.
You obviously don't see it this way, but it seems to me that if you have so much trouble getting paid, you're either the world's worst at choosing affiliate products to promote, or you have a serious problem with the way in which you're promoting the products.
Yes, the SiteSell program is complex. Yes, some affiliates do misunderstand it. Ken's aim in setting it up was to create an affiliate program which rewards long-term relationships, which rewards affiliates who continue to promote the products. I haven't seen exactly the same structure anywhere else, but I have no complaint with it - the commissions still keep arriving regularly month after month.
Re comparing text of the affiliate program agreement... I was the fourth affiliate to join SiteSell. The lifetime commission has always been based upon long-term partnerships not "short-term-bursts-and-do-nothing". It's been like that since DAY 1.
If you don't want to be part of such a program, fair enough. That's your choice. But to call it "illegal" is outrageous.
Even in the best companies, people are human, mistakes happen. Perhaps some have happened in your case. Perhaps a check has gone missing in the mail. I don't know. Making you chase a commission for three years? I'm very surprised and puzzled. I've alerted Ken about this discussion thread. He's having your case looked into.
Yes, Ken can be extremely wordy - he obviously believes he needs to say the same thing several times before the message sinks in. Yes, his writing style annoys some people. To me, that's OK. It's impossible to satisfy everyone in this world. I know that he does frequent A/B split testing with his sales pages, so he has oodles of first-hand experience with the most effective ways of achieving sales.
Here's something to consider... Instead of complaining about the need for affiliates to read lots of words, you could try reading them not once, but several times - studying them carefully and taking notes. Doing so could make a huge difference to your conversion rates and to the size and number of the affiliate commissions you earn - not just from SiteSell but from any affiliate program. I acknowledge you believe you don't need this advice, but if fewer than 10 out of 200 affiliate programs are paying you, it seems to me that you DO need it - desperately.
You should really quit griping and get to work and make a new sale. According to the SiteSell email you published, you have achieved some good SBI renewals. They sit there, waiting for you. That's the whole concept of incentive.
In your affiliate stats, you can drill down as far as you like to see who orders, and who renews. The final item-by-time listing is like your own audit that you can do any time.
Ken may be wordy, but he's thorough.
Who am I to be so arrogant as to give you this advice? Well, for starters, I earn five-figure monthly commissions from SiteSell. It's one program I do know quite a lot about. _________________ Allan Gardyne
... earning a good living from affiliate programs since 1998.
Learn how.
Subscribe now FREE Affiliate Program Tutorial
To suggest that SiteSell is somehow so all-powerful online that it can persuade message board owners to instantly zap "an endless parade" of complaints about SiteSell... I suppose I can't really comment about other message boards. Well, actually, I jolly well CAN comment... the whole idea is too outrageous for words.
Allan, can you please explain to us why Wally deleted his reply to my post (and my reply to his post). I've asked Wally to reinstate it here (in a private message), but he hasn't.
It's a good thing I'm taking snapshots after each post. If Wally doesn't remember what he wrote, I'd be happy to post the snapshot here. The censorship continues.
As far as the rest of your reply... of course the top affiliates are going to get paid... everyone knows why.
Yes, you probably have little issues with affiliate payments because that's all you do. It's your fulltime gig. No affiliate manager is going to miss paying you because you own this forum. When I asked Yanik who was the "go-to" person to promote my affiliate program, he didn't hesitate for a second -- he recommended you Allan. (In fact, I remember asking him several times how to spell your last name.)
But what about the guy (or girl) who maxes out their credit card to do pay-per-click advertising... swinging ever-more expensive leads to SiteSell -- even getting commission notices... only to have to chase down payment for over 3 years. What about those people, Allan?
Most fall victim to the "Delphi method"... I suggest you look it up. WalMart uses the Delphi method to fool locals that everyone loves Walmart (even though it's the opposite). It's how the "gurus" get away with not paying their affiliates.
Let's face it... whistleblowing is a dangerous gig. If you dare call out one of the "internet marketing clan" for lack of payment, all of the sudden the whistleblower is tarred and feathered. This is classic truth supression. It's gross.
Quite frankly, I don't care what the clan thinks of me anymore... I'm already banned and blacklisted from the speaking tour because of my honesty. So I've got nothing to lose anymore.
I guarantee those who are owed affiliate commissions are scared to death about posting it here. It's hard to blame 'em... they'd just be accused of doing something wrong. So then they give up and chalk it up to the cost of doing business. I know this because I talk to these victims a lot.
You know Alan, somewhere hidden on my computer hard drive is an ebook called something like, "The Deadbeat's Guide To Never Pay Your Bills." (I'm sure someone will give us the exact title). This ebook was a jawdropper for me... it was given to me by a subscriber/member in New York that had the same issues we've had collecting affiliate payments...
... Inside this ebook were the schemes and tactics of the professional deadbeat. And here's the scary part... most of the tactics that SiteSell is using is in this book! (Actually, the only new scheme is when SiteSell tells affiliates in the States that payment to us in in Canadian dollars, not US. -- I guess they won't use that line now that our dollar has sunk to par with the Canadian dollar).
Quite frankly, I don't care if Ken Evoy makes millions or pennies. His company admits to owing us commissions for over 3 years! I'm still stunned that you're not outraged. Three years, Allan! You know, a simple apology from SiteSell and a tiny bit of extra energy was all that would have been needed to prevent me from having to go down this road. Instead, it's blame Markus Allen -- all he does is complain. He's a troublemaker.
One more thing Alan... if you remember, my first affiliate payment to you was delayed... I had cash flow problems at the time. But you never got excuses from me... I was completely honest with you and did pay your rightful commission in full soon after. I apologized. I blamed me, not you. I didn't blame 9/11 or payment lost in the mail. Do you remember?
(Actually, that will never happen again because these days I only pay via PayPal... and it's net 24 hours... yep, no waiting -- today's commissions paid tomorrow.)
AllanGardyne wrote:
I hope you still feel the same after reading my comments.
Sorry Allan, I don't. Especially since some of my posts about this have been deleted. And that's a shame, too because I trusted you more than any of the other affiliate promoters.
Joined: 02 Jul 2003 Posts: 1147 Location: Maryborough Queensland Australia
Posted: Tue Mar 25, 2008 8:54 pm Post subject:
Sorry, Marcus, but that was not censorship. Your topic and all its replies remain. I merely objected to your tone of anger, etc. and you replied directly to that post. When you cooled down and entered into a civil exchange of messages, I removed my objections and your reply. Your thread has in no way been tampered with.
Joined: 02 Jul 2003 Posts: 5677 Location: by the beach, Australia
Posted: Tue Mar 25, 2008 10:33 pm Post subject:
Markus_Allen wrote:
I guarantee those who are owed affiliate commissions are scared to death about posting it here.
Rubbish. Actually, the opposite is true. We encourage affiliates to post such messages here. Often a little adverse publicity encourages an affiliate merchant to pay unpaid commissions.
What we do, though, is try hard to persuade forum members to avoid using words such as "scam" and "illegal". I don't want to be sued for libel. (In another life, I did some tutoring in libel laws.) In the vast majority of cases - including this one - the words aren't true, anyway.
Quote:
It's hard to blame 'em... they'd just be accused of doing something wrong.
No. You made that up, Markus, just as you made up the "fact" about us discouraging complaints. When you invent things, it makes me wonder what other "facts" you've invented or misunderstood. _________________ Allan Gardyne
... earning a good living from affiliate programs since 1998.
Learn how.
Subscribe now FREE Affiliate Program Tutorial
Joined: 04 Apr 2006 Posts: 150 Location: Vancouver, WA
Posted: Tue Mar 25, 2008 10:42 pm Post subject:
I'm far from a top SiteSell affiliate, but I do pretty well. I have never not been paid. When you read the 5 Pillar manual, you know exactly the way the program works.
Ken is one of the most solid people I've experienced on the Web.
Rubbish. Actually, the opposite is true. We encourage affiliates to post such messages here. Often a little adverse publicity encourages an affiliate merchant to pay unpaid commissions.
If you encourage people to post such messages here, please explain why this was deleted by Wally:
And with Wally's permission, I'd like to post the private message he sent about the reason he deleted replies.
Come on Allan. Why am I getting the treatment here? It's been over 3 years. Isn't it time for Ken to pay up.
They admit to owing the commission, but won't pay. As soon as I started posting here about this, the emails from SiteSell ended. Why is this being defended?
Again, I'd be happy to show the emails. Say the word.
And one more thing... why are the folks at SiteSell totally silent on this? Why aren't they here to say how much of a bad affiliate I am?
Joined: 02 Jul 2003 Posts: 5677 Location: by the beach, Australia
Posted: Wed Mar 26, 2008 3:07 am Post subject:
Markus, Let's sum up what happened here... You made a strange post. Wally thought your comments were absurd, over the top, intemperate, whatever. (His instincts seem to have been right. You followed up with other, libelous posts talking about "illegal" behavior and "scams".) Wally wanted to delete your post and said he was going to.
He checked with me to see if I agreed. Fortunately, he managed to contact me - I was taking a few days off over Easter - and I asked him not to delete your post. I'd rather see such claims openly discussed.
Wally has to deal with a lot of spam posts and so it's not surprising he gets a bit short-tempered on very rare occasions. I think in this particular case he made the wrong decision and was a little trigger-happy. I can live with that. I'm not going to hang around and look over his shoulder all the time.
As for your claims that you've been chasing SiteSell for payment for three years... all I can say is that doesn't sound like the high-integrity company from which I've been earning commissions every single month without fail for nine years.
SiteSell doesn't need to reply here to your claims. It has many thousands of affiliates and customers who know how reliable and honest it is.
But here's what I think is the most important point...
I've reported your complaint to SiteSell. If you're owed money, you'll receive it.
Why don't you leave this for a few days, and then report back, telling us if the problem has been resolved? _________________ Allan Gardyne
... earning a good living from affiliate programs since 1998.
Learn how.
Subscribe now FREE Affiliate Program Tutorial
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