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esteneker
Joined:
28 Sep 2003
Posts:
258
Location:
The Netherlands
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Posted: Sat Nov 15, 2003 12:32 pm
Post subject: Adsense & support
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Hi Fellow Forum!
I just want to find out your thoughts on the following:
| Adsense Policies wrote: | | Sites must respond adequately to support requests and enquiries of their users. |
I was wondering how fellow Adsensers are taking care of this. Are you getting lots of support requests? Do you sell a product? What are your thoughts on "adequately respond", is it within 1 days, or 5? Are you using some sort of procedure or system for taking care of requests?
Any thoughts on this subject (which has my warm interest) are welcome!
Regards,
Erwin.
_________________
Customer Service Point
Family Threats |
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Debs
Joined:
16 Aug 2003
Posts:
4296
Location:
NY
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Posted: Sat Nov 15, 2003 12:43 pm
Post subject:
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I don't get many requests for support since I have a content site with affiliate links. However, I do get requests for information relating to my topic.
So far I haven't found a problem in replying the same day. When I shop online however, I expect replies within 2 business days or I go elsewhere.
Debs
_________________
Learn how to turn keyphrases into quality, well-targeted articles your visitors and SE's will love with Gary Antosh's new ebook "Web Content Made Easy!" |
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